Right of Withdrawal
If you are a consumer, you have the right to cancel this contract for forwarding services within fourteen days without giving any reason.
The cancellation period is fourteen days from the date the contract is concluded.
To exercise your right of cancellation, you must notify us
DE2EU Logistik
Owner: Carla Isabel Schneider
Lange Str. 23
37127 Dransfeld
Germany
by means of a clear statement—for example, a letter sent by mail or an email—informing us of your decision to withdraw from this contract. You may use the sample withdrawal form below, but this is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund all payments we have received from you without delay and no later than fourteen days from the day we receive notice of your withdrawal.
We will use the same payment method you used for the original transaction for the refund, unless expressly agreed otherwise with you. You will not be charged any fees for the refund.
If you have expressly requested that the forwarding service be performed before the expiration of the withdrawal period, and you withdraw from the contract after the service has begun, you must pay us a reasonable amount for the service already provided up to the time of withdrawal.
If the forwarding service has been fully performed, your right of withdrawal expires under the conditions provided by law.
Sample Withdrawal Form
If you wish to withdraw from the contract for the provision of forwarding services, you may use this form.
To
DE2EU Logistik
Owner: Carla Isabel Schneider
Lange Str. 23
37127 Dransfeld
Germany
I hereby cancel the contract I entered into for the provision of forwarding services.
Shipment/Order Number:
Consumer’s name:
Consumer’s address:
Date of forwarding order:
Date of withdrawal:
Consumer’s signature
(only for written notifications)